Math IT Support Knowledge Base

• 1. FAQ

  • 1.1. Where are there computers that I can use?
  • 1.2. Where can I learn about technology service outages?
  • 1.3. How do I print?
  • 1.4. How do I change my Math password?
  • 1.5. Requesting a Departmental Email Address/Shared Inbox
  • 1.6. Access Departmental Account/Shared Mailbox
  • 1.7. Access Migrated Math Files in OneDrive
  • 1.8. Access Migrated Math Files in UA Google

• 2. Math Accounts

  • 2.1. Turn on 2-Step Verification for your Math account
  • 2.2. Network Account Management
  • 2.3. Passwords
  • 2.4. Account Quotas
  • 2.5. Transferring your Math Google Workspace for Education email and files

• 3. Printing

  • 3.1. Printer Access
  • 3.2. Adding the M401 and ENR2 Konica Printers to a Windows Computer
  • 3.3. Adding the Konica Minolta Printers KM-401 or KM-ENR2 to a Mac (ver 2)
  • 3.4. Adding the Konica Minolta PaperCut Printers on Linux
  • 3.5. Using the Card Reader on the Konica Minolta Printer/Copiers
  • 3.6. Checking your print quota on the Konica Minolta Printer/Copiers
  • 3.7. Printing from the M401-B Public Windows Computer
  • 3.8. Cancel your print job submitted to the Konica Minolta Printer/Copiers
  • 3.9. Printing from the public iMac (Kingham) in Math 401 N

• 4. Google Apps

  • 4.1. Transfer Files or Email to another Google Account

• 5. Webpages

  • 5.1. Add an Event to the Math Website
  • 5.2. Change your Profile and Office Hours Information on our Website
  • 5.3. Create a Personal homepage

• 6. Remote Access to Math Accounts

  • 6.1. Remote Access
  • 6.2. UA VPN for Math Dept
  • 6.3. VPN for iOS and Android
  • 6.4. VNC - Remote access and control of your Linux Desktop Environment
  • 6.5. Setting Up Your VNC Service
  • 6.6. Alternatives to VNC
  • 6.7. Remote Shell Access to Your Network Account
  • 6.8. Running software remotely or in the background
  • 6.9. Transferring Files To/From Your Network Account
  • 6.10. WinSCP for File Transfer
  • 6.11. How to Use PuTTY to Connect to a Remote Computer
  • 6.12. VNC via SSH Tunneling
  • 6.13. PuTTY - SSH w/ Tunneling
  • 6.14. How to Use PuTTY to Connect to a Remote Computer

• 7. Software

  • 7.1. Antivirus & Malware
  • 7.2. Logging in to Adobe Acrobat Pro DC for Windows
  • 7.3. Logging in to Adobe Acrobat Pro DC for Macintosh

• 8. Networks

  • 8.1. Available Networks
  • 8.2. Using Personal Equipment

• 9. Computers and Laptops

  • 9.1. Computers and Laptops
  • 9.2. Personal Equipment - Antivirus and Malware

• 10. High Performance Computing

  • 10.1. High Performance Computing

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